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B2B Account Management Simulation

A simulation in which the candidate manages a strategic enterprise account, analyzing the customer's context, justifying value and identifying retention and expansion opportunities. Designed for account managers and Customer Success professionals at B2B companies.

Sample questions

Taken from the template itself. Questions with a recorded answer key are left out, so reading this page cannot help anyone pass the test.

As the candidate sees it

B2B Account Management Simulation

4 questions15 min
  1. 1.Short text

    During the conversation, the director mentions that the 4 branches without the platform have a per-vehicle maintenance cost 30% higher than the 3 that use it. In one sentence, what commercial opportunity does this represent for you?

    Answer in one sentence.

  2. 2.Long text

    Based on everything you have learned about Vetra, build the account plan for the next 60 days: what actions you would take to secure the renewal, how you would structure an expansion proposal for the remaining 4 branches, which stakeholders you would involve on each side and how you would handle the competitor's price pressure.

    Organize your answer in steps.

  • Shown once you copy the template
  • Shown once you copy the template

2 more questions in the full template.

A man at a desk with a laptop, a drawing tablet and a camera, working through a task.

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What comes back to you

Short text

During the conversation, the director mentions that the 4 branches without the platform have a per-vehicle maintenance cost 30% higher than the 3 that use it. In one sentence, what commercial opportunity does this represent for you?

Answer

78

Score

Why this score

The question is real. The answer and the score are drawn as an example of what a review looks like.